What to tell us
Let us know the pickup and drop off areas, roughly how many rooms or how much furniture is involved, your preferred date, and anything unusual like a piano, a safe, or a third floor apartment with no elevator.
If you already know whether you want packing help or just loading and unloading, say so. If you are not sure, describe the job and we will walk you through the options.
How we put together a quote
For most local moves we estimate crew size and hours from a short video walk through of your home. Labor only jobs are quoted the same way, based on the amount of furniture going on and off the truck.
Larger homes and full house packing jobs sometimes get a quick call to talk through details that a video alone might miss.
When to reach out
For an end of month move or anything during the summer, reach out three to four weeks ahead if you can. Midweek dates in the cooler months can often be booked with just a few days notice.
If another crew fell through and you are in a bind, ask anyway. We open up more slots than people expect, and we will tell you honestly if we cannot make it work.
What happens after you book
Once your date and crew size are confirmed, you get a short summary of the plan, including the arrival window and anything you need to have ready, like sealed boxes or a cleared path to the door.
A day or two before the job, we reach out to confirm the details and answer any last questions, so nothing about the day is a surprise on either side.
On the morning of the move, the crew lead calls when the truck is on the way, so you are not standing at the window watching the street for a truck that has not left yet. If plans change on your end, a quick call as early as possible helps us adjust the schedule without a scramble.